Maintenance & support, 24/7 with a 4-hour on-site SLA.
Planned preventative maintenance, 24/7 emergency breakdown response with 4-hour on-site SLA on Critical-tier sites, leak detection and statutory compliance inspections. Across medical gas, industrial gas, LPG, hot water and steam boiler plant.
Live-plant maintenance on a 400-bed regional medical facility, performed without disruption to clinical operations.
24/7 emergency response
Round-the-clock technical hotline and on-site response for critical breakdowns, backed by SLA-driven response times.
SANS 347 / SAQCC
Pressure equipment regulation, SAQCC Gas registered inspectors and full statutory compliance sign-off.
Service level agreements
Preventative maintenance
Scheduled inspections to keep plant performing reliably and within manufacturer specification.
- Quarterly site visits
- Functional & safety checks
- Consumable replacement
- Service report & logbook
- Business-hours support
Comprehensive service plan
A full PPM programme with parts cover, calibration and reduced-rate breakdown response.
- Bi-monthly site visits
- Parts & labour included
- Annual calibration
- Priority breakdown response
- Compliance documentation
24/7 critical response
Guaranteed response times for life-critical and revenue-critical plant where downtime is not an option.
- Monthly site visits
- 4-hour on-site SLA
- 24/7 engineering hotline
- Critical spares on consignment
- Boiler attendant on retainer
Compliance & inspection matrix
Statutory & recommended service frequency
| Discipline | Critical Actions | Frequency | Deliverable | Status |
|---|---|---|---|---|
| Medical Gas Pipeline | Purity, leak & pressure-drop testing; alarm verification | Quarterly | SAQCC-signed audit log | Critical |
| Steam & Hot Water Boilers | External inspection, safety valve test, water analysis | Monthly / Annually | PER & SANS 347 certificate | Mandatory |
| Pressure Vessels | External & internal inspection, ultrasonic thickness | Bi-annual / 5-Yearly | Approved inspector report | Mandatory |
| LPG & Bulk Gas | Leak survey, regulator service, ESD function test | Annually | SANS 10087 compliance cert | Critical |
| Calibration & Instrumentation | Gauge & transmitter calibration; BMS verification | Annually | Calibration certificates | Recurring |
| Boiler Attendant | Daily plant operation, log-keeping & routine checks | Daily (On Retainer) | Operations & incident log | Recurring |
What’s covered
Leak detection
Electronic leak detection across medical gas reticulation, LPG storage and industrial gas pipelines, with documented loss reports.
Calibration & recertification
Pressure gauges, transmitters, safety valves and BMS instrumentation calibrated by SAQCC Gas registered technicians.
Breakdown repairs
Rapid mobilisation for emergency breakdowns. From manifold failures and pump replacements to burner fault diagnosis.
Statutory compliance
Pressure Equipment Regulation (PER), SANS 347, SANS 10087, SANS 10166 and ISO 7396-1 audits and remedial work.
Water treatment
Boiler feedwater analysis, chemical dosing and softener service to protect heat-exchange surfaces and extend plant life.
Boiler attendant
Qualified Category B boiler attendants on retainer for sites that require daily operation, log-keeping and safety oversight.
Critical spares
On-consignment spare-parts stockholding for high-risk sites: burners, valves, sensors and manifold components.
Plant reporting
Digital service reports, asset registers and trend analysis to inform capital planning and predictive replacement schedules.
Plant we maintain
One contract, one engineering team across every discipline. Inspection frequency tagged on each card.
medical_services
Medical gas pipelines
Purity, leak and pressure-drop testing, alarm verification, manifold and outlet service.
Quarterly + 24/7 hotline
factory
Industrial gas plant
Manifold service, regulator overhaul, NDT weld inspection and pressure-test recertification.
Bi-monthly typical
propane_tank
LPG bulk installations
Leak survey, regulator service, ESD function test and SAQCC Gas Certificate of Conformity renewal.
Annually (SANS 10087)
heat_pump
Steam boilers
External inspection, safety valve test, water analysis, burner service and statutory PER inspection.
Monthly + annual
water_heater
Hot water plant
Calorifier service, anti-Legionella verification, pump and circulation loop checks, BMS calibration.
Quarterly typical
compress
Pressure vessels
External and internal inspection, ultrasonic thickness testing, approved-inspector reporting.
Bi-annual / 5-yearly
tune
Calibration & instrumentation
Gauge and transmitter calibration, BMS verification, traceable certificates issued on every service.
AnnuallyAccreditations
Registered Gas Practitioners on every service visit. Certificates of Compliance and Conformity issued for statutory and insurer sign-off.
LP Gas Safety Association of Southern Africa member in good standing. LPG service work meets the LPGSA Code of Practice.
Construction Industry Development Board registered. Eligible for public-sector maintenance contracts and tender lists.
Verified Level 1 B-BBEE contributor. 135% procurement recognition for our clients.
Engineered for the unthinkable
In critical-care wards, mining process plants and production lines, downtime carries unacceptable cost. Our maintenance contracts are built around redundancy, fast failover and engineering accountability, not paperwork.
- check_circle4-hour on-site SLA on Critical-tier sites
- check_circleAutomatic manifold changeover monitoring
- check_circleEmergency shutdown (ESD) integration
- check_circleAnnual statutory compliance audit included
- check_circleSingle accountable contract, one engineering team
Need an SLA, an emergency call-out or a one-off compliance audit?
New service plans typically scoped within 5 working days of enquiry. Emergency response is 24/7, with a 4-hour on-site SLA on Critical-tier sites.